UI/UX Design
Clinical UX research, RTL design systems, and prototype testing with real nurses and patients-not only stakeholder demos.
Healthcare UX fails when designers treat a lab result screen like a fintech dashboard. We run contextual inquiry in waiting rooms, observe nurses complete medication reconciliation, and prototype on the same tablet models ward staff carry. Deliverables include Figma libraries with accessibility annotations, not just pretty hero screens.
Arabic RTL is designed first-class: mirrored navigation, numeral shaping, and mixed LTR drug names in Arabic sentences. We document error states for insurer timeouts, empty queues after holidays, and low-literacy patient flows-edge cases that embarrass products at go-live if ignored.
Deliverables
What we build
Design systems with clinical colour contrast and tou…
Design systems with clinical colour contrast and touch targets for gloved hands
Interactive prototypes for usability tests with 8–12…
Interactive prototypes for usability tests with 8–12 representative users
Service blueprints linking reception
clinical, and billing touchpoints
Content design guidelines for plain-language Arabic…
Content design guidelines for plain-language Arabic and English consent
Developer-ready specs with spacing tokens
component states, and motion notes
Accessibility audit reports mapped to WCAG 2.1 AA su…
Accessibility audit reports mapped to WCAG 2.1 AA success criteria
How we work
Field research
Shadow sessions reveal where staff workaround broken software-those moments define redesign priorities.
Information architecture
Card sorts with clinicians validate menu depth; we cap primary nav at five items for ward tablet use.
Prototype testing
Moderated tests capture task time and error rates; Arabic sessions run with native facilitators.
Design QA
We review staging builds for pixel drift, focus order bugs, and missing empty states before UAT sign-off.
Technology stack
- Figma
- FigJam
- Maze / UserTesting
- Stark accessibility plugin
- Zeroheight docs
- Storybook (optional)
Frequently asked questions
Yes-overlay patterns, simplified nurse widgets, and training collateral can improve usability without full backend rewrites.
We extend corporate palettes with clinical semantic colours-alert red, pending amber-that meet contrast rules on cheap ward monitors.
Fixed-phase contracts include two consolidated feedback cycles per milestone; ad-hoc tweak requests go through change control.
Shared token libraries keep patient app and public website visually aligned while respecting different content density needs.
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Start your ui/ux design project
Book a discovery call and we will outline scope, compliance needs, and a fixed timeline.