Order intake, sample tracking, result delivery, and billing - integrated with clinics and hospitals that send you work. HL7 and FHIR interfaces, DICOM where imaging applies, and PDPL-safe result release to patients in Arabic and English. Reduce manual result phone calls and speed up insurer reconciliation.
Diagnostics labs sit between referring clinics, patients expecting fast results, and insurers demanding clean claim data. Many mid-size Gulf labs still bridge older LIS tools with email, PDF, and phone notifications.
MiraalTech builds lab portals, result delivery apps, and integration layers that connect orders, instruments, and billing - with audit trails for PDPL and clinical governance.
Patients call for results that could be released securely online. We build portals and SMS/WhatsApp notifications with clinician release rules.
Re-keyed orders from paper or unstructured email cause wrong tests and rework. Digital order interfaces validate codes and patient identity at source.
When analysers do not feed the LIS cleanly, technologists transcribe values. We implement interfaces and exception dashboards for failed imports.
Each payer wants different attachments and codes. Automated claim prep reduces billing team rework and speeds reconciliation.
Start with order intake or patient results - we will phase the rest.
Products and services we deliver most often for this audience - each scoped to Gulf compliance and bilingual workflows.
Project Success
Provider connected lab orders and bilingual result release - fewer status phone calls to the lab.
Explore the Project →Project Success
Outpatient network reduced claim rejections with automated packet assembly.
Explore the Project →Interfaces, portals, and billing pipelines for high-volume labs.
Referrers submit orders via portal or HL7 with validated test codes and patient demographics.
Duplicate and conflict checks reduce wrong-panel incidents before samples are collected.
Instrument feeds, reflex rules, and critical value alerts flow into one technologist workspace.
Failed imports surface on dashboards instead of hiding in log files.
Clinicians authorize release; patients receive portal, SMS, or WhatsApp notification based on consent.
PDF and structured results support referrer EMR ingestion.
Claim lines generate from completed panels with attachment rules validated pre-submission.
Reconciliation dashboards track paid, rejected, and pending claims by payer.
Retention policies, access reviews, and audit logs support PDPL and lab accreditation questionnaires.
Role separation between bench staff, release authorisers, and billing teams enforced in software.
Billing teams manually assembled claim packets from EMR exports, scans, and spreadsheets - a process prone to delays and rejections. They wanted automated claim packet generation from EMR data, validation against insurer rules, and a review queue before submission.
Patients previously booked via phone or Instagram DMs, making capacity planning and insurer validation difficult. They wanted a single booking experience on web and mobile with Arabic RTL support, insurer eligibility checks, and automated reminders.
Leadership wanted one system for scheduling, clinical notes handoff, inventory, and insurer-ready billing - without a risky big-bang cutover. Staff needed Arabic and English screens, PDPL-compliant consent capture, and training that fit shift patterns.
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