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Reputation & Review AI

Protect your reputation.

Reputation & Review AI watches public Google reviews, drafts a reply, and alerts you when something negative lands. It works on what is already public. It does not scrape a patient chart to write the response.

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The real issue

The problem it solves

Reviews sit unanswered, and a single harsh comment can sit in public for days.

In practice

What it does

Drafts Google review replies and alerts the team the moment negative feedback appears.

Time and cost

What a clinic typically saves

Typical for a mid-size GCC clinic. Not a guarantee. Staff rates, call volume, and how you work today will change the number.

Time saved

3-5 hours / week

Someone is not checking Google every morning and writing replies from scratch.

Money saved

$200-600 / month

Against a small reputation retainer, and against the cost of a harsh review sitting unanswered for days.

How it works

From setup to daily use

1
Connect the listing
Point the product at your public Google Business profile.
2
New review arrives
A draft reply is prepared. Negative scores also raise an alert.
3
Edit the tone
Fix names, facts, and anything you would not say at the door.
4
Publish
Post from the account you already own.

Capabilities

What we build into it

Draft replies
A professional first response to new Google reviews, ready for you to edit.
Negative alerts
A low rating does not sit unnoticed over a weekend.
Public source only
Copy comes from the review text, not from visit notes or billing.
You press send
Sensitive or disputed reviews stay under staff control.

Honest limits

What it can do, and what it will not

We stop where a patient chart, a diagnosis, a medical device, or advertising rules would start. Will not do is the work we cannot take on, not a feature we skipped.

Can do

Draft Google review replies and flag negative feedback quickly
Keep the public listing from going silent
Work only from reviews that are already public

Will not do

Confirm that a reviewer was your patient, or discuss their care in public. That belongs in a private channel.
Pull visit notes or billing to answer a complaint. The draft uses the public review only.
Delete, hide, or dispute a review on Google's side.
Auto-publish a reply that admits clinical fault. A manager still decides what goes live.

Fit