Live

AI Bot

Instant patient chat, 24/7.

AI Bot replies to the same questions your front desk types all day on WhatsApp and the website. Arabic and English. Hours, location, how to book. Anything clinical goes to a person. It does not sit inside the medical record.

Talk about this product View all work

The real issue

The problem it solves

Front desk spends the day repeating hours, location, and booking answers.

In practice

What it does

Handles WhatsApp and website FAQs in Arabic and English so reception can focus on patients in clinic.

Time and cost

What a clinic typically saves

Typical for a mid-size GCC clinic. Not a guarantee. Staff rates, call volume, and how you work today will change the number.

Time saved

8-15 hours / week

Front desk is not typing hours, location, and how-to-book replies on WhatsApp all day.

Money saved

$400-900 / month

Staff time at a typical clinic desk rate, plus fewer evening messages waiting until morning.

How it works

From setup to daily use

1
Load clinic facts
Hours, location, services, and what must never be auto-answered.
2
Connect the channels
WhatsApp and website chat point at the same bot.
3
Reply around the clock
Routine questions get an instant answer. The rest escalate.
4
Handoff with history
Staff see the conversation so the patient does not start over.

Capabilities

What we build into it

WhatsApp and website
One assistant on the channel patients already use, plus on-site chat.
Bilingual FAQs
Hours, directions, services, and booking prompts in Arabic and English.
Staff takeover
When the question is clinical or unclear, the thread moves to your team.
Front-desk time back
People at the counter spend less of the day typing the same three answers.

Honest limits

What it can do, and what it will not

We stop where a patient chart, a diagnosis, a medical device, or advertising rules would start. Will not do is the work we cannot take on, not a feature we skipped.

Can do

Answer public FAQs on WhatsApp and the website, day and night
Speak Arabic and English in the tone of a clinic desk
Pass real cases to staff with the chat history attached

Will not do

Triage symptoms or give treatment advice. Chat is not a clinical service.
Read or write a medical record, or confirm a result from the chart.
Share another patient's information. We do not connect a chart, and we will not.
Replace your WhatsApp Business rules or a staff decision on a sensitive thread.

Fit